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FAQS
Below are some of are common questions about orders
Do you have a physical boutique I can visit?
Yes! Our Carema Boutique showroom is located in Miami, FL. Feel free to drop by Monday–Saturday, 10 AM–6 PM. If you’d like to schedule a private shopping appointment, just email us at 📧 info@caremaboutique.com or call 📞 +1 (786) 474‑4499.
How long does shipping take?
We process all orders within 1–3 business days. Standard U.S. shipping typically arrives 3–5 business days after shipment. Expedited options (1–2 days) are available at checkout.
Do you ship internationally?
Absolutely! We ship worldwide via USPS First‑Class International or Priority International. Delivery usually takes 7–21 business days, depending on customs. International customers are responsible for any duties or taxes.
What is your return & exchange policy?
We want you to love your purchase. If you need to return or exchange, please contact us within 14 days of delivery. Items must be unworn, unwashed, and with original tags. Email 📧 info@caremaboutique.com for a return authorization and instructions.
How can I track my order?
Once your order ships, we’ll email you a tracking number. Please allow 24 hours for the carrier’s system to update. If you don’t see tracking info after a day, reach out to us at info@caremaboutique.com.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay/Google Pay at checkout. All payments are processed securely.